Return Policy


We offer shipping for all orders shipped within Singapore, fulfilled by our dedicated delivery partner, JANIO. Local delivery will be completed within 3 -5 business days. 

For International orders shipped outside Singapore, do contact our friendly Flujo team directly for details. It is our priority to get your orders delivered to you, wherever you are. 


First, if you have a need to consider refunds and returns, you likely purchased a product from us! Which means we owe you a big “Thank you”. Nothing makes us happier than a satisfied Flujo customer and as such we promise to do our very best to deliver an amazing product and customer experience. Here are some things you might want to know…


Warranty Period (Months)







SmartARC Standing Table


SmartFlex Monitor Arm


The warranty begins on the date of receipt of item. For products purchased from an authorized retailer, the warranty starts from date of purchase. 

Warranty covers manufacturing defects in materials under normal use to its hardware specifications. Defects due to wear and tear, accidental damage and misuse are not covered. 

Exchange Policy 

If you purchased a defective Flujo product with a valid warranty claim, do contact our Flujo team directly for an exchange. To facilitate the process, claims must be accompanied with the following: 

  • Valid and sufficient proof of purchase
  • Dated sales receipt from an authorized Flujo reseller 
  • Description of the model and defect (Provide pictures/videos if necessary)

30-Day Money-Back Policy 

Undamaged products may be returned for a full refund within 30 days of the date the item was delivered to the designated shipping address – No questions asked! Only products purchased directly from the Flujo Official Store ( are eligible for the 30-Day Money Back Policy and do not apply to products purchased from other retailers or platforms. For purchases not made directly through the Flujo Official Store (, please contact respective retailers for returns. Here are some things to note for the refund process.

  • Returns must be in original packaging and include all accessories
  • Buyer is responsible for shipping costs

If you return an item that does not meet the above requirements for returns, the Flujo team reserves the right to reject the return and any request for a refund. 

Our Promise

We guarantee your products will arrive in great condition. If there are any problems with anything, we will do our best to make it right for you.